Should Google pay for local news feeds?Last week, Australian news channels were in unison reporting one specific news in the same tone. Although the flashy words they used were…Jan 30, 2021Jan 30, 2021
Create your own job, be your own boss…A week ago, I met a bunch of young tech-enthusiastic at an industry event. Most of them were in the age range of the early twenties to…Oct 6, 2019Oct 6, 2019
In the process of being Agile…Agile is one of the most abused words and terminologies. Most organizations want to be agile, and they say they are agile and nimble, but…Sep 4, 2019Sep 4, 2019
Is Agile easy to implement?Hold on if you were about to answer Yes to this question. Well, most of the people whom I asked this question answered me Yes. It is…Jul 21, 2019Jul 21, 2019
Leaders challenge…You-tubers make money by shooting how they wake up, how they brush their teeth, how they put the coffee pot on the stove, how they slice…Jun 25, 2019Jun 25, 2019
Why customer experience design is complex?Developing the best customer experience is one of the top agendas of all most all organisations. Realizing how digital disruption is…Jun 17, 2019Jun 17, 2019
Customer Experience Strategy and inbound immigration at London-HeathrowI used to travel to Oxford every two and a half months consecutively for two years. Total travel time was nearly 31 hours, including home…Jun 9, 2019Jun 9, 2019
Future workforce and digital disruptionToday I read the news that 200 job cuts are planned at the Australian telecom provider OPTUS. OPTUS is two of the main telecom players in…Jun 2, 2019Jun 2, 2019
Delivery by DronesFour years ago, when I was working with IBM Interactive Experience (IBM IX), we had a workshop to build a business and digital…May 29, 2019May 29, 2019
Leader’s job in digital disruptionFacebook was a prohibited word in the organization I worked a few years ago. Not only Facebook, but all the other social media were also…May 20, 2019May 20, 2019